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What our customers say

Nilo Gajo profile picture
Nilo Gajo
2 years ago
The team did a pipe relining professional service.
David Whitburn profile picture
David Whitburn
2 years ago
Matt assessed the problem with our blockage and his cost effective solution and costing made a lot of sense.Ten days later the the area was relined; it only took his team one day. We are most satisfied.
Jasmin Vicario profile picture
Jasmin Vicario
2 years ago
Found this company professional, polite and reasonably priced and would not hesitate to recommend them … especially Matt Lemon who is knowledgeable in every way. .
Winston Cheng profile picture
Winston Cheng
2 years ago
If you are looking for an experienced plumber, who genuinely wants to resolve your plumbing issues, Matt is the person to call.
Laurie Miller profile picture
Laurie Miller
2 years ago
Matt and his team attended my house for an initial assessment of a significant job. Within minutes Matt identified issues I was unaware of, he was open, transparent and gave options. He quoted the work thoroughly, turned up with the team when he said he would and performed the work to a standard of excellence. His experience and training give him the edge and he mentors his staff knowing it’s essential to share high quality skills and capabilities. The back of house support kept me informed constantly. Once the work was completed the house & yard were left spotless. Without any doubt I would recommend the team at Pipe Relining Solutions. Thanks again team.
Con Papadopoulos profile picture
Con Papadopoulos
2 years ago
Matt came out quickly to unblock a drain as requested. Completed the job when others failed. Good advice on options to proceed from here. Thanks
Derek Dtrain profile picture
Derek Dtrain
2 years ago
Matt is one of the best when it comes to pipework/ plumbing/ relining issues. His technical expertise when it came to helping us with a Sydney Water Piping issue saved us months of heartache and potential plumbing issues. He also dropped everything to come to assist our problem as it was happening.
Paul Nastatos profile picture
Paul Nastatos
2 years ago
I am very pleased with the work that Matt and the team performed for me. On time, efficient, knowledgeable and cost effective. After care service was exceptional. Highly recommended.
Evan SC profile picture
Evan SC
2 years ago
We have used this company many times. Very professional, punctual, neat and know what they are doing. Most importantly they are honest and have always given us the most cost effective solution to our problems.
Kay YE profile picture
Kay YE
3 years ago
The team of Pipe Relining Solutions has done a brilliant job! Couldn't expect more! From the initial contact, to site inspection, to job completion - all perfect! Their advice for proposed works was supported by CCTV footage, and the completion of the scope of works was also supported by CCTV footage. Excellent performance!
Lesley Wood profile picture
Lesley Wood
3 years ago
A pleasure dealing with this company. Staff members were a pleasure to deal with on the phone and during work done in my home. Value for money.
Paul W profile picture
Paul W
3 years ago
I am on the strata committee for a 50+ year-old building in Waverton. We had issues with our main sewer line blocking up. Regular flushing of the line worked okay for a while – but we knew at some point we needed to get a relining of the main pipe. Matt came onsite to inspect the line and provided a clear report on the state of the line, the recommended actions and a competitive quote. He was friendly and professional from beginning to end. Matt and the boys have now successfully completed the job. Fred, the operations manager, was easily contactable and very helpful at every step along the way. Would recommend for any individual or strata scheme who need their pipes relined.
Dawn Burke profile picture
Dawn Burke
3 years ago
Matan answered my call promptly and diagnosed the problem within the hour. Such a friendly guy that I booked him in for the following week. He knew what he was doing and what he was looking for. Bit of a challenging job but his old man got down the manhole and sorted out that challenge. Highly recommend this company...
Very professional and friendly approach from start to finish. Knowledgeable and honest business. Matt provided an informed on-site free quote. Really appreciate the effort and skill you put in to reline our clay pipe. Thanks Matt, Mark, Daniel, Mata and Fred.
Janice W profile picture
Janice W
4 years ago
I found Matt from Pipe Relining Solutions to be professional, efficient, extremely knowledgeable and willing to go the extra mile to please and help his customer.
I have no hesitation in recommending Matt and his team for anyone looking for a job well done.
kev9394 profile picture
kev9394
4 years ago
I had a sewer pipe that was getting blocked with tree roots every 6 months. I 100% recommend this company for any relining jobs. They did not charge for a site inspection to provide an assessment and quote on the job. As part of the assessment they went beyond and inspect other section of the pipe and found another area that also need repairs. Fred the operational manager was friendly and polite, patiently explained the quote and process. The entire process of accepting the quote to performing the repairs went smoothly and I was always updated with the progress. The price was competitive with competitors, but their service was no.1. Will recommend them to family and friends for any relining and block drains work.
Therese Gibson profile picture
Therese Gibson
4 years ago
Matt was highly experienced and able to locate a problem that other plumbers had given up on. Matt and Greg were very thorough, taking well over an hour investigating stormwater drains, sewer lines & tracking 70 year old plumbing. Lots of specialised equipment used and the guys even cleaned up debris on the road from pressure washing the pipes. I would highly recommend Matt & his team for complex blockages.
Paul profile picture
Paul
4 years ago
I find myself casting a wary eye over reviews, but Pipe Relining Solutions (PRS) really were deserving of its 5-star rating.
Unlike others who I contacted to look at my pipe relining need, PRS did not charge to put a camera in the drain, did not charge a callout fee and ultimately did not separately charge to remove the tangle of fine roots blocking the drain. The plumber came, inspected, quoted one very competitive price and got on with the job just a few days later. The courtesy, presentation and professionalism of the boys - and their truck - were exemplary. And the work is guaranteed for many years to come. I doubt you'd do better.
Trung Kien Luu profile picture
Trung Kien Luu
4 years ago
We had a tricky blocked drain issue and Matt and his son sorted us out in no time. Through out the process, they were careful to not make a mess of our laundry. Matt took his time to explain to us the long term issue and what we should do to prevent this from happening in the future. Their pricing is also competitive..top rated service!
Chan Lyu profile picture
Chan Lyu
4 years ago
Excellent services with reasonable price!
I had drain blockage issue in my kitchen. Two plumbers came to my house before but couldn't fix it. Mark and Dan from Pipe Relining Solutions came in the early morning and cleared the drain within one hour! They have left the kitchen area tidy and clean after finishing the jobs. Fred from Head Office is also very friendly and professional.
Highly recommend Pipe Relining Solutions to everyone who was plumbing issues.
Random Ninja profile picture
Random Ninja
4 years ago
I had cracked boundary shaft junction relined by Pipe Relining Solutions. From the first contact with their office, Fred took time examining sewerage diagram and thoroughly explaining the procedure. Matt came for site inspection to provide quotation and again, he was so patient in answering all my questions. The works were completed yesterday as scheduled and I was provided with a video recordings of their work. Everyone at Pipe Relining Solutions was very professional and pleasant to deal with. I have no hesitation to recommend their service to any prospective customer.
Peter profile picture
Peter
4 years ago
I would highly recommend this Company!
I just had a Drain pipe repair done below the ground level and with use of Pipe Relining
From the very 1st point of contact I spoke with Fred (Operations Manager) and he was a Consummate Professional! Always available, Always Providing me with Appointment time updates. I was always kept fully informed!
Then the Tradesman who attended my Property (Mark) to do the works was exactly the same! Very Professional, Very Respectful and was very generous with his time and explanation of what was needed to be done. To Fred and Mark a Very Sincere Thankyou from me as a Very Happy Customer!!
Highly Recommend!!

Peter
catherine sailor profile picture
catherine sailor
4 years ago
From first contact with Fred in the office, to on-site work first by Ethan, then followed up with Mark, Bruno & Matt, I was impressed. Every person on this team is outstanding. I had concerns, not dealing with anything like this before, and as each step was carefully explained & shown to me live via a camera in the pipes, diagrams being drawn, all my anxiety was reduced. I do highly recommend this organisation for their calm professionalism and expertise in doing a great job, plus excellent cleaning up afterwards as well!
Linda Lin profile picture
Linda Lin
4 years ago
Pipe relining team is professional and responsive. They are great at problem solving. Highly recommended
Daniel P profile picture
Daniel P
4 years ago
Matt arrived right on the time he scheduled with a polite and friendly manner. He did a thorough investigation of the problems and provided honest feedback to help come to a solution. Really helpful. Thanks
E R profile picture
E R
4 years ago
Matt and his team attended site to inspect a sewer for repair. He advised me that the issue was actually Sydney Waters problem to rectify. He took photos and video for free, reported the issue to Sydney Water saving me thousands in repair costs. Great and honest team!
Otte Homan profile picture
Otte Homan
5 years ago
Excellent service and a pleasure to deal with. Reasonably priced, and the work comes with a 35 year warranty, which is probably longer than we will own the home for. Office staff was friendly and efficient, and technicians were skilled and did a good job cleaning up afterwards. The before-and-after movies are a good thing to have.
Marcus Haines profile picture
Marcus Haines
5 years ago
Having so many 5 star ratings almost looks suspicious, but I can confirm there is a reason these guys get such a good rating. Mark who came out on time to quote the job and complete the repair and Fred in the office were both friendly and professional.

All of the team on the day knew what they were doing, we're quick, efficient and they both turned up on time and completed the job when they said they would. We had an old earthenware pipe that was getting roots into it. We could have dug it up and replaced it, but that would have meant being without the only toilet for longer and the extra hassle and disruption of breaking up a concrete path and reinstating.

I was sent videos of the pipe before clearing, after clearing and then after the relining. Every step and what to expect was also clearly explained. The team cleaned up everything after the work (which I've found isn't so common these days).

Hopefully I won't need to fix anymore pipes soon, but if I do I would happily use them again and recommend to anyone else.
Robert Macri profile picture
Robert Macri
5 years ago
Matt and the team at Pipe Relining Solutions are outstanding. I am a licensed builder and had sewer and storm water issues on a current job. Matt attended site promptly, his knowledge, care and skill are in a different league. He did not stop until every issue was identified, the video footage and reporting was so detailed and their costs to do proper works was more than competitive. Thank you for your professional industry leading service.
Brigid Rooney profile picture
Brigid Rooney
5 years ago
Fred and Connor and their team of workers did a great job for us. They inspired confidence in the initial diagnosis of the problem, using a camera inspection and then sharing the evidence with us. We booked them in to carry out a relining job to resolve the issue. They were prompt, well organised, great communicators and absolutely professional every step of the way. They provided excellent video evidence of the completed job, inspiring confidence about the quality of the result. I would definitely recommend them to others and use their services again.
Tareq Hafez profile picture
Tareq Hafez
5 years ago
Professional, on time and offering a great service with minimal disruption. Highly recommended.
Cara profile picture
Cara
5 years ago
If you are looking for a genuine, experienced, high-quality plumber with transparent advice and competitive prices then stop looking and just contact Matt and the team!

We engaged Pipe Relining Solutions for lining our boundary trap. On the day of the quote Matt arrived on time, inspected our sewer, and went out of his way to fix a dripping toilet cistern after another plumber had incorrectly replaced the washer. The quote provided was prompt and very detailed. We knew exactly what we were paying for and there was no confusion or ambiguity around the work. On the day everyone turned up on time and were polite, COVID safe, and respectful. We were kept updated throughout the day and were never out of the loop. Our property was appropriately protected with lots of drop sheets (we have a terrace so everything had to be brought through the house to the backyard) and was left clean and tidy once work was completed. Throughout the day it was clear every person on site was contentious about the quality of their work and took care around our home.

Among the many positive things I could say about this company, what stood out for me is that Matt and the team are so incredibly generous with their time and expertise. We had a number of issues in our property, some of which were created by another plumber, and Matt helped us correct these issues and went out of his way to set us up for some planned future works on the house. We honestly could not be happier and wish we could do more to promote this business so they are around forever and we never have to work with another plumber again!
  • Residential pipes
  • Commercial pipes
  • Industrial pipes
  • Pipes 100mm to 300mm
  • Changes in diameter
  • Concealed pipes
  • Stacks in unit blocks
  • Junctions
Pipe Types

Pipe relining can repair

HOW WE HELP YOUR OWNERS & TENANTS

Fix their drain problems quickly and easily

1
On Site Meeting

When you call for a free quote*, our Office will organise a site visit on a day that suits your Tenant or Property Owner.

2
Pipe Investigation

Using a CCTV camera, our Technician will thoroughly investigate the impacted pipe & explain the Owners’ options according to their budget & needs.

3
Free Quote*

After collecting detailed information about the problem, our Office will email the quote to you.

4
Job Booking

If the Owners are happy to proceed, we’ll call to arrange the deposit & schedule the works. We’ll notify you of any disruption to waste services.

5
On Site Briefing

On the day of the works, our Technicians will outline the works to take place and how they will look after the Property Owner’s property.

6
Before & After Video

When the relining process is complete, Owners & Tenants be able to use their drains straight away. Our Office will supply you with CCTV footage of the pipe work before & after relining.

7
35 Year Guarantee

After full payment of our invoice, we’ll issue you with our 35 year guarantee certificate.

8
Annual Inspection

Each year we’ll inspect the relined pipe work free of charge. Please call our Office to book your annual inspection.

1

On Site Meeting

When you call for a free quote*, our Office will organise a site visit on a day that suits your Tenant or Property Owner.

2

Pipe Investigation

Using a CCTV camera, our Technician will thoroughly investigate the impacted pipe & explain the Owners’ options according to their budget & needs.

3

Free Quote*

After collecting detailed information about the problem, our Office will email the quote to you.

4

Job Booking

If the Owners are happy to proceed, we’ll call to arrange the deposit & schedule the works. We’ll notify you of any disruption to waste services.

5

On Site Briefing

On the day of the works, our Technicians will outline the works to take place and how they will look after the Property Owner’s property.

6

Before & After Video

When the relining process is complete, Owners & Tenants be able to use their drains straight away. Our Office will supply you with CCTV footage of the pipe work before & after relining.

7

35 Year Guarantee

After full payment of our invoice, we’ll issue you with our 35 year guarantee certificate.

8

Annual Inspection

Each year we’ll inspect the relined pipe work free of charge. Please call our Office to book your annual inspection.

What Facility Managers Should Know

We support facility managers by:

Providing reports and recommendations for your company or building owner.

Meeting with you onsite to discuss the project and options for emergency work.

Providing annual inspections on our completed jobs for the property owner’s peace of mind.

Offering inspection services and help to develop ongoing maintenance plans.

Providing letters to tenants advising of any potential disruption. Communication is part of our service.

Minimise Disruption With No Dig Solutions

If you’re a facility manager, you’ve got a lot on your plate. Plumbing is a regular issue to manage and sewer repairs are jobs that won’t wait. We know that when you need help, you need it quickly.

Minimise The Disruption Of A Blocked Sewer For Tenants


We take the pressure off with ‘no dig’ sewer repair and pipe fixing works. You protect the building and the owner’s investment, manage risks and cost blowouts, and prioritise any safety issues.

Dealing with an unpleasant plumbing or sewer problem means thinking quickly and being one step ahead with the best approach.

Our know-how means quick assessment of you needs, fixed quotes and knowledge of regulatory and compliance issues. We’re your silent partner in managing cracked, leaking or root-infested drains and sewer pipes to meet your KPIs.

How Does Pipe Relining Work?

Pipe relining creates a completely new pipe inside the old one. The new pipe is 100% watertight, stronger than PVC pipe, and guaranteed for 35 years.

It’s the smart choice to minimises cost, disruption, and keep other projects you’re managing on schedule.

Why Pipe Relining for Sewer Repair?

Quick sewer repair and fixing burst pipes in a hurry doesn’t have to mean digging. Our no-dig approach minimises disruption for building tenants and protects assets and solve the problem without adding excavation and landscaping costs to your budget.

Sydney’s ‘no dig’ Sewer Repair Experts

Pipe Relining Solutions are Sydney’s leading experts in ‘no dig’ sewer repair. Our experienced plumbers are fully trained, our equipment is state of the art, and we guarantee our work.

Free Quotes

Our technical experts visit your property to understand the problem and provide a free quote*. Call us today on 1300 366 834.

Drain And Sewer Risks For Facilities And Commercial Sites

Facilities and commercial sites rely on fully operational drainage systems to maintain day-to-day operations. When sewer or stormwater systems fail, the impact can extend beyond maintenance issues to business disruption, safety risks, and compliance concerns.

Common risks across commercial environments include blocked drains, pipe collapse, grease buildup, and root intrusion. These problems are often amplified in high-use environments such as shopping centres, hospitality venues, schools, and industrial sites.

Facilities teams managing sewer repairs in Sydney, NSW, often begin by reviewing service capabilities through Pipe Relining Solutions to identify long-term repair options that protect operations.

Typical Commercial Drain Issues

  • Repeated blockages affecting multiple facilities
  • Grease and waste buildup in high-use kitchens
  • Pipe damage beneath slabs or car parks
  • Stormwater overflow is impacting access areas
  • Ageing infrastructure across large sites

How To Minimise Downtime With Trenchless Relining

Downtime is a major concern for commercial sites. Traditional excavation can interrupt access, restrict operations, and create safety hazards. Trenchless repair methods offer a practical alternative.

Commercial pipe relining in Sydney restores pipes internally without digging, allowing facilities to remain operational during most stages of the work.

Operational Benefits

  • No excavation across critical access areas
  • Reduced downtime for tenants and staff
  • Faster completion compared to replacement
  • Minimal disruption to daily operations

This makes no-dig drain repair for commercial sites suitable for environments where continuity is essential.

Planning Works Around Trading Hours And Events

Facility managers often need to schedule work around peak trading periods, events, or operational hours. Relining projects can be planned to reduce the impact on business activity.

Typical Planning Approaches

  • After-hours or overnight works
  • Staged repairs across different site zones
  • Coordination with site managers and tenants
  • Temporary access or service adjustments

Inspection is the first step in planning, with drain inspections providing the data needed to schedule work effectively.

Documentation And Risk Management For Facility Managers

Commercial sites require structured documentation to support compliance, safety, and asset management. Drainage repairs must be clearly documented to meet internal and external requirements.

Key Documentation Includes

  • CCTV inspection reports
  • Risk assessments and work method statements
  • Repair scope and timelines
  • Post-installation verification footage

These materials support internal approvals and provide a clear record of completed works.

Facilities teams often coordinate with licensed plumbers and relining specialists to ensure all work aligns with regulatory and operational requirements.

Budget Planning And Staged Works

Budget constraints and asset lifecycle planning are key considerations for commercial properties. Rather than replacing entire pipe networks at once, many facilities adopt staged repair strategies.

Budget Planning Considerations

  • Prioritising high-risk pipe sections
  • Scheduling repairs across financial periods
  • Comparing relining vs replacement costs
  • Reducing repeat maintenance expenses

Cost breakdowns and planning guidance are available in the pipe relining cost guide, which supports informed decision-making.

Examples of staged and large-scale projects can be reviewed in pipe relining case studies across Sydney.

Book A Site Walk-Through And Asset Review

If your facility is experiencing recurring drainage issues or planning infrastructure upgrades, arrange a detailed site walk-through and asset review. Submit your enquiry through the quote request page to receive a structured assessment, clear reporting, and a repair strategy aligned with your operational requirements.

Services Delivered for Facilities Teams

  • Emergency and scheduled drain repair across managed portfolios
  • CCTV condition audits to support capital planning
  • No-dig relining that avoids shutting down amenities or common areas
  • Ongoing maintenance programs for multi-site portfolios

If you manage a strata-titled building specifically, our strata page covers how we work directly with committees and managers on approvals.

Emergency Response for Managed Buildings

When a pipe fails in an occupied building, speed matters as much as the fix itself. Our emergency response is built around minimal disruption, with works scheduled outside peak occupancy hours wherever the situation allows, and for larger sites, this can be scoped as part of a broader commercial pipe relining approach.

Documentation Package (CCTV Reports, Method Statements, Warranty Letters)

Every job for a managed building comes with a documentation package built for board and committee approval, including CCTV footage, a method statement outlining the works and disruption plan, and a warranty letter. This is covered under our 35-year guarantee, which also includes free annual inspections.

Compliance: WHS, Council Standards, Audit Ready Records

All works are delivered to WHS compliant standards with full site induction where required, and documentation is kept audit-ready for council or regulatory review. For public sector and council-managed sites, see our dedicated councils page for how we handle

After the job is finished you will receive:

Before & After Footage

Before and after CCTV footage of the reline for your records.

Guarantee

35-year installation guarantee.

Annual Inspection

Annual inspections of the installation – if there’s a problem, we fix it.

Why Choose Pipe Relining Solutions?

Benefits

Drainage Experts

We’re drainage experts, so we clear blocked drains using high pressure water jets before we reline.

Brawoliner

We use the state of the art Brawoliner. The new ‘pipe within a pipe’ is has a life expectancy of 50 years, so you’re buying pipes to last a lifetime.

Communication

Communication is part of our service. We help with letters to tenants and neighbours to advise on works.

Responsive

Responsive service takes the pressure off. We help you meet facility management KPIs and contracted response times. We get you back to normal quickly.

Cost Effective

Our ‘no dig’ pipe relining and sewer repair solutions are cost effective. We don’t have to dig, so you don’t need to pay to re-landscape the area later.

Free Quotes

Free quotes, and investigation using our CCTV cameras so you can see the pipe issues for yourself.

Guarantee

Our installation is guaranteed for 35 years. We inspect the job annually – if there’s a problem, we fix it.

In many cases, yes. Works can be scheduled to minimise disruption and maintain access.

Yes. Systems can be adapted for a wide range of pipe sizes and site conditions.

Project duration depends on pipe length and access, though many works are completed within short timeframes.

Yes. Facilities often complete repairs in stages to align with budgets and operational needs.

Post-installation CCTV footage provides clear evidence of completed repairs.

Yes, out-of-hours and weekend scheduling is available for buildings that cannot accommodate disruption during occupied hours.

In most cases, no. Trenchless relining is completed through existing access points, so common areas and amenities generally remain open throughout the works.

A full package including CCTV footage, a method statement, a disruption plan and warranty documentation, formatted for straightforward board or committee sign off.

Pricing can be structured per job or as part of an ongoing maintenance program, depending on the size and needs of your portfolio.

The guarantee covers the relined section against defects for 35 years and includes a free annual inspection for the life of the guarantee.

Our Work

Before And After

Before



After



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Services

Sydney Specialists in Pipe Relining and Drain Repair for Facility Managers

Who We Have Helped
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